Privacy Policy

Effective Date: March 02, 2026

Collabrix Inc. (“Collabrix,” “we,” “us”) is committed to protecting personal data in our SaaS platform for customers using our pharma contract manufacturing solution MoSymphony. This Policy outlines how we handle data per SOC 2 Privacy criteria and applicable laws.

Contact hello@collabrix.co for inquiries.

Data Collection

We collect minimal data necessary:

  • Identity: Name, email, role (from sign-ups, support tickets).
  • Professional: Company, pharma project details (for platform access).
  • Technical: IP, usage logs (anonymized analytics).

No sensitive health/financial data without explicit consent.

Data Use

  • Platform services: User access, transaction tracking.
  • Communications: Alerts, support.
  • Compliance: Audits, security monitoring.

Legal bases: Consent, contract, legitimate interests.

Sharing

  • Providers: Secure hosts (e.g., AWS), processors under DPAs.
  • Legal: Authorities if required.

No sales; all partners SOC 2-aligned.

Security & Retention

SOC 2 controls: Encryption, RBAC/MFA, breach notification within 72 hours. Retain only as needed (e.g., 7 years for contracts), then delete securely.

Your Rights

Access, correct, delete, portability within the SaaS solution MoSymphony. No discrimination.

Cookies

Essential only for MoSymphony application functionality.

Transfers

To US/India providers under SCCs.

Updates

Annual review; site notice for changes.
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