Privacy policy

Collaborate for life.

Welcome to our services/websites/mobile applications/software/products (hereinafter “Service/s”), which is provided by Schrocken Inc and its affiliates having its registered office at 4598 Venice Way, CA 95129, USA (“We”, “the Company”, “Owner”). This Privacy Policy presented here governs the use of your and/or your employees and/or agents (collectively referred to as “You” or “Your” or User”) personal data by the Company. As we update, improve and expand the Service, this policy may change, so please refer back to it periodically. By accessing the Service or otherwise using/subscribing to the same, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

Section 1: Introduction

At Schrocken, we are all about collaboration in the life sciences industry. Our innovations empower stakeholders in the industry to engage with their partners with trust and transparency, to ultimately deliver effective healthcare outcomes to the patient community. We use emerging technologies such as Enterprise Blockchain, Analytics and Cloud to develop breakthrough SaaS solutions.

When you use or access our Service, some personal information is collected by Company from and about you. We respect your privacy rights and are committed to protecting the security of this information and safeguarding your privacy. The information about the user as collected by the Company is: (a) information supplied by users and (b) information automatically tracked while navigation.

This Privacy Policy sets out the details of the personal information collected, the manner in which it is collected, by whom as well as the purposes for which it is used. At registration you accepted the terms of this Privacy Policy and your use of the Service signifies your continued acceptance thereof. This Privacy Policy may be revised from time to time at the Company’s discretion. You are responsible for checking these terms periodically for any changes. You continued use/access to the Service even after any changes to the Privacy Policy signifies your acceptance of the updated/new Privacy Policy.

Section 2: Information Collected

In order to providing, you access to the Service, the Company is required to collect Your personal and essential data. When you register to the Service the Company collects the following information and data from you and store it securely on the servers operated by the Company:

Identifiers such as your name, address, e-mail address, phone number, Aadhaar Number, Permanent Account Number and IP address;
Personal details such as date of birth, gender, occupation related information, such as your job role or title or place of work;
Your establishment details such as, location, business details, Corporate Identification Number, etc
Protected classification characteristics and “special categories of personal data”, such as gender and health information;
Business information such as the services you obtain from us;
Commercial Information such as Payment card details, UPI ids, etc.
Internet activity/usage on our websites and services;
Location including tracking of live location;
Analytical data e.g. your usage patterns;
Any other essential data that may be required for the betterment of the Service.

We also collect information from observing your activity on our Services which may include the locations where and the times when you use the Service; through web analytics services such as Google Analytics that tracks and reports user traffic on websites and apps, location tracking services through mobiles devices including third party applications such as Maps/Google Maps, database accessed via any third party software/application/website that you may access/use, social media pages, marketing analysis that analyses data about profiles of people who click on any online advertisement any other online tracking facility and your usage of our Service, for example which pages you visit and how long you stay on them. We use cookies and other standard technologies to track this usage. Cookies allow us to recognize your device.

Non-User Information:

We may also receive or collect personal information from individuals who are not users of Service (Non-Users), for example, so that:

Non-Users can subscribe to our newsletter;
Any Non- user visiting the site; or
Non-User may engage in a transaction using the Service.

Information collected automatically:

Whenever you interact with our Service, we automatically receive and record information on our server logs from your browser including your Internet Protocol (IP) address, “cookie” information, and the page you requested.

We use cookies and web beacons to improve the functionality of our Site.

“Cookies” are small text files that we transfer to your browser or device that allow us to recognise your browser or device and tell us how and when pages in our Service are visited and by how many users. You can change the preferences on your browser or device to stop your browser or device accepting cookies, but doing so may prevent you from taking advantage of our Service’s best features. Our advertising partners may transmit cookies to your browser or device when you click on ads that appear on our Service (if any). This Privacy Policy does not cover cookies delivered to you by any of our advertisers or other third parties.

For more information about how we use cookies and other tracking technologies please see our Cookie Policy.

Request updates and corrections to your personal information:

If you believe that your personal information that we hold is inaccurate, incomplete or wrong, you can contact us to requesting change, amend, update, correct or delete your personal information. If you have any questions about viewing or updating information we have on file about you, please contact us at hello@schrocken.com.

Section 3: Use of Information

We use your information for following purpose:

To setup your account and to register you on our Services;
To carry the standard business function of the Service;
Resolve your queries, if any;
To help us improvise our Service and online experience, in order to provide you seamless user experience;
Monitoring, improving and troubleshooting the information/ data/ materials and contents of the Service provided to you;
Operation, provision or improvement of the Service for all acts incidental or ancillary to the provision of the Service and for developing and providing new technologies and services;
Archival purpose and internal usage by the Company;
Marketing: We may use your information to contact you about our Services and business. When required by your local law, we will obtain your prior consent. See Section 7, your Rights, for information about exercising your marketing preferences.

Section 4: Retention

We do not store or otherwise retain your information for longer than is necessary to achieve the purposes set out in Section 3 above. All personal information collected from you at the time of registration will be retained for as long as your account remains in existence or as may be permitted under the applicable legal provisions/guidelines, whichever is later, except for following purpose in which case the information will be retained in perpetuity:

Maintaining Archives and for Non-commercial Purpose;
Legal Purpose,
Accounting,
Reporting Obligations.

If you transact any business with any third party by using any of our products or Services and you permit sharing of your information to such third party via our product or Service, we are not liable and/or accountable of such usage by any third party. However, we endeavour to restrict permanent to download your information on such third party’s devices.

Section 5: Disclosure

We do not sell your information!

Your information will be disclosed only to the following recipients and for the purpose mentioned hereunder:

To any third party with whom you transact any business activity using our products and/or Services;
To our employees and group companies on ‘need to know basis’ for the purpose of carrying our the intent of this Privacy Policy;
Service providers (“processors”) who process your information on our behalf and per our instructions; for example, our Cloud storage provider or system developer;
In case of our merger/amalgamation/acquisition etc. with/by any third party, your information will be shared with such third party;
If mandated by law or by any order of relevant court or adjudicating authority, we will share your information as may be mandated to Us;
If requested by any appropriate Governmental agency as per applicable law for the purpose of, inter alia, verification of identity, prevention, detection, investigation, prosecution or punishment of any offences or incidents.

Section 6: Security

We comply with reasonable security practices and procedures as required by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We employ organizational and technical security measures appropriate to the nature of the personal information that you provide to Us. These measures include, for example, encryption in transit and at rest. However, since complete security cannot be ensured by any entity, please note that we do not guarantee that personal information will never be accidentally or illegally breached. In the event we become aware of any breach of security such that it affects your information, we shall notify you using commercially reasonable efforts, such as through a notice/notification on the Service. However, you should look at this Privacy Policy regularly to check for such changes. We claim no responsibility for the security of any third-party links, APIs or resources that you may access through or in connection with the Service.

Section 7: Your Rights

If you are a registered user/subscriber of our Products and/or Services You have the right to access your profile at any time to add, remove or modify any registration information that You have supplied;
You cannot manage the communications that you receive from us or how you receive them. If you no longer wish to use the Service you are free to delete, uninstall/unsubscribe the Service. Please note that by uninstalling/unsubscribing the Service all the information collected and stored on your digital device will be deleted but will not delete any information stored on the cloud and or that provided to a third party through our products and/or Service, unless they uninstall/un-subscribe our products and/or Service too.
If you wish to delete the registration information provided to us, you may cancel your registration/subscription. Once you confirm that you want to cancel registration, all the information you had provided to us will be deleted after the expiry of 30 days from the date of such cancellation, subject to Section 4 above.
If you wish to update, delete, edit your information, you can do so anytime by login into the Service from the relevant section.
Marketing: you can opt out of any marketing communications we may send to you by using, for example, the “unsubscribe” in an e-mail message or a “STOP” reply in a text message. When required by local law, we will obtain your prior consent for marketing communications. you may withdraw that consent at any time using the “unsubscribe” or similar functionality in a marketing message. Please note that, if you have registered for Our Services, you may still receive service communications even if you have opted out of marketing communications. These communications contain important information about the Service for which you are a current user

Section 8: Third party platforms and applications

The Service may include and link to features and services such as APIs that are provided by a third party. If you use these features and Services, please understand that the third parties that operate them may collect information from you which will be used in accordance with their own privacy policy and terms of use, which may differ from Ours.

We however require such third parties to collect and use information after obtaining consent from their respective users. We do not accept any responsibility or liability for these third party policies or for any personal data that may be collected by or through these APIs or services. you should always read the privacy policy of any feature or service access carefully in order to understand the specific privacy and information usage practices.

Section 9: Changes to Privacy Policy

We retain the right to amend this Privacy Policy from time to time, for instance when we update the functionality of the Service or when there are regulatory changes. We will use commercially reasonable efforts to generally notify all users of any material changes to this Privacy Policy, such as through a notice on the Service. However, as a user of the Service, you should look at this Privacy Policy regularly to check for such changes. We will also update the “Last Updated” date at the top of this Privacy Policy, which reflects the effective date of this Privacy Policy. your continued access or use of the Service after the date of the new Privacy Policy constitutes your acceptance of the new Privacy Policy. If you do not agree to the new Privacy Policy, you must stop accessing and/or using the Service. you hereby acknowledge that any collection, storage, processing or other use of your information shall be governed by the Privacy Policy as applicable at the time of such collection, storage, processing or other use.

Section 10: Support

If you have any questions, complaints or claims with respect to the Service and/or this Privacy Policy then such correspondence should be directed to the following email address/address: hello@schrocken.com

Note: This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Digital platform designed for the life sciences & healthcare firms to enable collaboration with stakeholders across the industry, delivering transparency, control, and compliance adherence.